Privacy Policy

Who We Are

When we refer to “we”, “us” or “our”, we mean Gardiner Sons and Co Ltd, who is the data controller responsible for your personal data.

What Information May We Collect

We may collect and process the following personal data:

• Name

• Email address

• Telephone number

• Details about your project or enquiry

• Technical data such as IP address, browser type and website usage (via analytics tools)

You are not required to provide personal data to browse our website.

How We Collect Your Information

We collect information:

• When you submit an enquiry through our website

• When you contact us via email or phone

• Automatically through cookies and tracking tools such as Google Analytics and Google Tag Manager when cookies are accepted.

How We Use Your Information

We use your information to:

• Respond to your enquiries and discuss your project

• Provide requested information about our services

• Improve our website and user experience

• Send marketing communications when you opt in to our newsletter only.

Lawful Basis for Processing

We process your data under the following legal bases:

• Legitimate interest – to respond to enquiries and operate our business

• Consent – for marketing communications and certain cookies

• Legal obligation – where required by law

Sharing Your Information

We do not sell your personal data.

However, we may share your data with trusted third-party service providers who help us operate our website and services, including:

• Website hosting providers

• Email and communication providers

• Analytics providers such as Google Analytics

These providers only process your data on our instructions and in compliance with data protection laws.

Your Rights

Under UK data protection law, you have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate data

• Request deletion of your data

• Restrict or object to processing

• Withdraw consent at any time (for marketing)

• Lodge a complaint with the Information Commissioner's Office

Cookies

We use cookies and similar technologies to improve your browsing experience and analyse website traffic.

For more information, please see our Cookie Policy.

Marketing Communications

We only send marketing emails to individuals who have actively subscribed to our mailing list.

You can unsubscribe at any time using the link in our emails.

Contact Us

If you have any questions about this Privacy Policy or your data, please contact us at web.desk@gardinerhaskins.co.uk